Bugs
The most common source of errors are problems with psn.conf. Instructions about how to make correct settings can be found in psn_configuration.pdf.
Like all software, PsN has bugs. The most commonly encountered unfixed bugs and known workarounds can be found in the document known_bugs_and_workarounds.pdf. Please help us to get better by letting us know about undocumented errors or problems.
If PsN crashes, if you get a weird error message, if you get an erroneous output or if you experience something that is just plain odd (but still PsN-related... :-) ), what should you do?
The best way to submit a bug is to send a message to the PsN-general mailing list. Before you send your mail please check the mailing list archives to see if the bug has not been submitted already. In your mail try to describe, in reasonable detail, what the bug is and what you did when it appeared. Also, add your PsN version, the name of your operating system (e.g. Windows XP, Mac OS X, Red Hat linux, etc.) and anything else that might be helpful. From there we will try to help you out. Maybe you will also get help from other users on the mailing list. Do not send model files and data files unless we ask you to.
